Privacy Policy

Last updated: April 10, 2026

1. Who We Are

Premium Cash Buyers, operating as Grand Capital, LLC, is a trusted cash home buying company helping homeowners sell residential properties fast, as-is, and for fair cash offers across Indiana, Ohio, Wisconsin, Tennessee, and Georgia. Our services cover a wide range of situations including foreclosure prevention, probate and inherited property sales, relocation assistance, divorce-related property liquidation, landlord and rental property exits, and financial hardship solutions. Our mission is to simplify the home selling process and help homeowners avoid the stress of repairs, open houses, agent commissions, and lengthy closing timelines.

We are committed to operating under the highest standards of privacy, transparency, and data protection while offering a fast, confidential, and professional way to sell your house as-is for cash. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit a property for a cash offer, or communicate with our team.

2. Information We Collect

We collect information to provide you with accurate cash offers and a smooth selling experience. The types of data we collect include:

Information You Provide Directly: Full name, phone number, email address, property address, property condition details, reason for selling, preferred closing timeline, and any additional details you share through our website forms, phone calls, text messages, or email correspondence
Automatically Collected Information: IP address, device type and operating system, browser type and version, referring website or search engine, pages visited on our site, time spent on each page, geographic location (city/state level), and interaction patterns with our content
Third-Party Data: Information from analytics platforms, advertising networks, and public property records that help us evaluate your property and provide an accurate cash offer

This information helps us understand your unique situation, prepare a fair and competitive cash offer, and tailor your experience when working with Premium Cash Buyers. We only collect information that is necessary to provide our cash home buying services effectively.

3. How We Use Your Information

The information you provide allows us to deliver a fast, accurate, and transparent cash offer for your home. Specifically, we use your data to:

Respond to your request for a free, no-obligation cash offer on your property
Research comparable sales in your local market to prepare a fair offer with a written breakdown
Coordinate property evaluations, title searches, and closing logistics
Communicate with you via SMS, email, or phone regarding your offer status and next steps
Improve our website content, functionality, and user experience
Personalize your experience and provide location-specific information for your city and state
Comply with legal obligations, tax reporting requirements, and real estate transaction regulations
Prevent fraud, unauthorized access, and other security threats
Analyze website performance and optimize our services for homeowners searching for trusted local cash home buyers

Your data is never sold to third parties. We only share information with authorized personnel, title companies involved in your transaction, legal counsel when required, and technology tools used to provide our service. Any third-party service providers we work with are contractually bound to protect your information and use it only for the purposes we specify.

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

Consent: When you voluntarily submit your information through our website forms or contact us directly, you consent to our collection and use of that information for the purposes described in this policy
Contractual Necessity: Processing is necessary to fulfill our obligations when you accept a cash offer and enter into a purchase agreement
Legitimate Interest: We have a legitimate business interest in improving our services, marketing our cash home buying services, and communicating with prospective sellers who have expressed interest
Legal Obligation: We may process data to comply with applicable federal, state, and local laws, including real estate transaction reporting and tax obligations

5. SMS & Email Consent

When you share your phone number or email address with Premium Cash Buyers, you consent to receive communications from us. These may include follow-up messages regarding your property, cash offer details, closing coordination, and informational content about our services.

Text STOP to any SMS message to immediately opt out of text communications
Click "Unsubscribe" at the bottom of any email to remove yourself from email marketing updates
Contact us at info@premiumcashbuyers.com or call (901) 910-0101 to update your communication preferences

Opting out of marketing communications will not affect transactional messages related to an active cash offer or purchase agreement. Message frequency varies. Standard message and data rates may apply depending on your mobile carrier.

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to understand how visitors interact with our website and to improve your experience. The technologies we use include:

Essential Cookies: Required for basic website functionality, form submissions, and security
Analytics Cookies: Google Analytics helps us understand traffic patterns, popular pages, and user behavior to improve our content and services
Advertising Cookies: Facebook Pixel and similar tools allow us to measure the effectiveness of our advertising and provide relevant content to homeowners who may benefit from our services
Performance Cookies: These help us monitor website speed, identify errors, and optimize page load times

You may disable cookies through your browser settings at any time. Please note that disabling certain cookies may limit website functionality, including the ability to submit property information through our online forms. Most modern browsers allow you to manage cookie preferences on a site-by-site basis.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

Active Inquiries: Property submissions and related correspondence are retained for 24 months after your last interaction with us
Completed Transactions: Records related to closed real estate transactions are retained for 7 years to comply with federal and state tax and real estate record-keeping requirements
Marketing Data: Contact information for marketing purposes is retained until you opt out or request deletion
Website Analytics: Anonymized analytics data may be retained indefinitely for trend analysis and service improvement

When retention periods expire, we securely delete or anonymize your information in accordance with our data disposal procedures.

8. Data Security

Protecting your personal information is a priority. We implement multiple layers of security to safeguard your data:

Encryption: All data transmitted between your browser and our website is encrypted using TLS/SSL (HTTPS) with HSTS preloading
Secure Storage: Personal information is stored on encrypted servers with restricted access controls
Access Controls: Only authorized team members who need the information to perform their job responsibilities can access your data
Regular Audits: We periodically review our security practices and update them to address emerging threats
Third-Party Security: Service providers who handle your data on our behalf are required to maintain equivalent security standards

While we implement industry-standard security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability using current best practices.

9. Your Privacy Rights

Regardless of where you are located, we respect your rights regarding your personal information. You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request that we update or correct inaccurate information
Deletion: Request that we delete your personal information, subject to legal retention requirements
Portability: Request your data in a commonly used, machine-readable format
Restriction: Request that we limit how we use your information
Objection: Object to certain types of data processing, including direct marketing
Withdraw Consent: Withdraw previously given consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, contact us at info@premiumcashbuyers.com. We will respond to your request within 30 days. We will not discriminate against you for exercising your privacy rights.

10. State-Specific Privacy Rights

Residents of certain states may have additional privacy rights under state law:

California Residents (CCPA/CPRA): You have the right to know what personal information we collect, request deletion, opt out of the sale of personal information (we do not sell your data), and not be discriminated against for exercising your rights
Virginia, Colorado, Connecticut, and Other State Privacy Laws: Similar rights to access, correct, delete, and opt out of targeted advertising may apply depending on your state of residence
Indiana, Ohio, Wisconsin, Tennessee, and Georgia Residents: We comply with all applicable state privacy and consumer protection laws in the states where we operate

If you believe we have not adequately addressed your privacy concerns, you may contact your state attorney general or relevant regulatory authority.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at info@premiumcashbuyers.com and we will promptly delete the information.

12. Third-Party Services

Our website may contain links to third-party websites, services, or tools. This Privacy Policy applies only to information collected by Premium Cash Buyers. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party services you interact with through our website, including but not limited to:

Google Analytics and Google Tag Manager (analytics and tracking)
Facebook and Meta platforms (advertising and social media)
Tawk.to (live chat functionality)
Title companies and closing services (transaction processing)

13. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technology. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our website and services after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@premiumcashbuyers.com
Phone: (901) 910-0101
Address: 6030 Daybreak Circle, Suite A150-117, Clarksville, MD 21029
Hours: Monday through Saturday, 9:00 AM to 7:00 PM EST

We aim to respond to all privacy-related inquiries within 30 business days.